FAQ

Do you ship internationally? Yes, we ship to a wide range of locations. Shipping times and rates are calculated at checkout based on your address.

How long does shipping take? Orders are typically processed within 1 to 2 business days and arrive within 5 to 10 business days, depending on your location.

What is your return policy? We offer 30-day easy returns on unused, unopened items. If something isn't right, email us at deronpope07@gmail.com and we'll walk you through the process.

How do I know which tool is right for my routine? Start with the concern that bothers you most, tired eyes, tension, sleep, scalp health, or puffiness, and shop that collection. Most people build their routine one tool at a time.

Are your products safe for sensitive skin? Our tools are designed for gentle, everyday use, but everyone's skin is different. If you have a known sensitivity, we recommend a small patch test first and checking with a dermatologist if you're unsure.

How often should I use my tools? Most routines work best with short, consistent use, a few minutes, most days, rather than long occasional sessions. Each product page includes specific usage guidance.

Can I track my order? Yes, you'll receive a tracking link by email as soon as your order ships. See our Track Your Order page for details.

How do I contact customer support? Call us at +1 (251) 301-2124 or email deronpope07@gmail.com. We aim to respond within 24 to 48 hours.